We are currently looking for an SAP Support Specialist to join a project with a global end client of ours.
Start: ASAP
Duration: 12 Months initial contract
Location: Remote
Languages: English and French speaking
Type: Contract/Freelance
Role/Responsibilities
- Provide SAP support and maintenance, resolving complex incidents and service requests in line with SLA/KPI targets
- Deliver technical consulting and propose effective solutions for complex or atypical issues
- Manage and monitor tickets via GLPI, including logging, tracking, and timely resolution of requests from multiple channels
- Collaborate with IT support teams and stakeholders to ensure high-quality service delivery and system performance
- Contribute to continuous improvement by enhancing processes, workflows, and support procedures
- Communicate professionally with users and clients, delivering support, training, and maintaining strong relationships
- Support operational efficiency initiatives and assist team leadership with coordination and capability development when required
If you're interested in this opportunity please click apply!
